Create the tournament with its dates, venue, time zone and courts. Dates and time zone are fixed once it is created; you can rename courts and add more later.
Check “Venue and hours”: each day opens 08:00 to 20:00 until you change it. Add breaks for courts that are not free all day.
Set “Scoring rules” before you add categories. A category keeps the rules it was created with.
Add categories: tick the events, the ages and the player categories you are running, and each combination becomes a category. Men and Women at Beginners and Open make four.
Player categories are the skill levels: Pure Beginners, Beginners, Intermediate, Advanced, Masters, Veterans and Open. To use your own names, open “Use your own level names”.
Junior events: tick U-13, U-15 or U-17 under ages. A junior category takes players under that age on the tournament’s first day, worked out from the date of birth when there is one, otherwise from the age. A player who is too old, or whose age is unknown, is refused. Untick “Any age” for a juniors-only tournament.
Shuffle doubles: players sign up on their own. When everyone is in, “Draw partners at random” pairs them, and each pair keeps its partner to the end. To draw again, withdraw every pair first.
To play the last rounds differently, such as best of three from the semi-finals, open “Later knockout rounds” under the category. Matches not yet started take the new format.
Add entries, then publish the draw
Add players one at a time, or import a sheet. Every player needs an age or a date of birth; with only a date, the age is worked out from it. For juniors, a parent or guardian can sign the player up.
The import shows a preview of every row before anything is saved. It checks junior ages, and when a row names a player already in your directory, it adds the date of birth or age that record is missing. The preview says what each row adds.
A claim warning on a player is a warning, not a block. Tick “Enter anyway” to go ahead.
Generate a draft draw, seed it if you wish, and publish it. Publishing locks the entries and creates the matches.
For groups followed by a knockout, use “Make groups”, then “Draw the knockout” when the groups finish.
Player profiles
A profile holds a player’s photo, the skill level they choose for themselves and the strengths of their game, such as smash, defence or net kill. Only your organisation’s tournament staff see it. The skill level they choose does not change the level of any category they enter.
Players fill it in themselves through a private link, with no account. A parent or guardian can do it for a junior player, from a phone: take a photo or pick one already saved.
To send links to everyone at once, open “Profile links” on the tournament page. It lists every entered player with whether they have a photo, a profile and a link. “Make links” makes one for each player without one; links already sent keep working.
Each new link is shown only once. Copy it, or press “Share on WhatsApp” to open a chat with the player’s number and the message ready. The page also gives every new link in one block to paste into a group message or a sheet.
To send one player a link again, open their page and make a new link. The old link stops working. A link also stops working if the staff member who made it leaves your organisation.
Staff can also add the photo, level and strengths themselves on the player’s page. The players list marks who has a photo or a link.
Invite your team
To share the running of your organisation, open “Members” on the dashboard and invite people as admins or members. Admins create tournaments and manage members; members only work on the tournaments you staff them on. Only an owner can add another owner.
For a tournament, open “Staff” and invite each helper by email as director, official or court desk.
They accept the invitation after signing in with that address. You then approve them.
Court desk can call matches but cannot score. Officials score and confirm. Organisers and directors can do everything.
Plan the day
Open “Schedule” and place matches automatically, or give a single match its court and time.
“Day before” lists what is still missing, such as draws not yet published, matches without a court and time, and no desk or official on the team.
Print the pack if you want paper score sheets and a timetable as a fallback.
Once the live page is shared, players also see a time schedule: when each category plays on each day, then the planned matches. The schedule page and the print pack show its address.
Run it and finish
Change the status to running when doors open. The court board and scoring only work while the tournament is running.
Turn on the live page to share courts, the queue and results with players. Anyone with the code can see it, with player names.
To fix a confirmed result, open the match and choose to correct it. The preview shows which later matches change.
When filing a claim, attach photos as proof: up to 10 a claim, JPEG or PNG, 5 MB each, several at once. Only the picture is kept; where and when it was taken is dropped. Every official of the tournament can see them, and they are deleted three years after they are added.
After a claim is upheld, an official, director or organiser may allow a substitute from “Claims”, with a reason. The entry keeps its place and its confirmed results.
When the last match is confirmed, change the status to completed. Completed and cancelled are final.
Delete your organisation
An owner deletes the organisation at the foot of “Organisation profile”, by typing its name.
It is deleted 30 days later; cancel any time before then with “Cancel deletion” on the profile or the banner on its pages.
For those 30 days the organisation is read-only: everyone can look, nobody can change anything.
Then every tournament, player, result, claim, photo and the audit trail goes with it. It can’t be undone.
A running tournament blocks it. Complete or cancel the tournament first.
Your helpers keep their accounts; they lose access to this organisation.